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Terms of Use

Terms of Use of the Site

Welcome to our site ("Site").

These Terms of Use govern the access and use of the Site. Access to and use of the Site, as well as the purchase of products on, presuppose the reading, knowledge and acceptance of these Conditions of Use. This site is managed and maintained by Milor S.p.A. with its registered office in Via dei Gracchi 35 - 20146 Milan registered in the Register of Companies of the Chamber of Commerce of Milan, Tax Code / VAT no. 04362490155 (hereinafter referred to as the "Administrator").

You can find information about orders and shipments, refunds and the return of products purchased on the Site, the registration form on the Site, suggestions and other general information on the services provided. You can contact us by email at the Customer Care address indicated on

For any other legal information, consult the sections General Terms and Conditions of Sale and Privacy Policy on the Site. The Administrator may modify or simply update these Conditions of Use, in whole or in part. Therefore, the User shall regularly access this section to verify the publication of the most recent and updated Terms of Use. If you do not agree, in whole or in part, with the Terms of Use of the Site, please refrain from using our website.

The access and use of the Website, including the visualisation of its webpages, communication with the Administrator, possibility to download information on products and purchase of said products on the Website, constitute activities carried out by our users, exclusively for personal purposes and not related to any commercial, entrepreneurial and professional activity. The User is the only one responsible for the use of the Site and its contents. The Administrator shall not be considered liable for any use of the website and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Administrator's liability for intentional torts and gross negligence. In particular, the User will be solely liable for the communication of incorrect or false information and data relating to third parties, without their express consent, as well as regards the improper use of it.

Finally, considering each item will be downloaded or otherwise obtained through the use of a chosen service at the user's risk, any liability for any damage to computer systems or data loss resulting from the downloading operation is with the user and cannot be imputed to the Administrator. The Administrator declines all responsibility for any damages resulting from inaccessibility to services on the website or from damage caused by viruses, corrupted files, errors, omissions, interruptions of service, deletions of content, problems with the network, providers, or telephone and/or data transmission, unauthorised access, data alteration, or failure and/or malfunction of the user's electronic equipment.

The user is liable for the preservation and use of their personal information properly, including the login information that allows access reserved services, and for any detrimental consequence or prejudice derived to Administrator or third parties due to improper use, loss, or stealing of said information.


The contents of the Site, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on the Site, including menus, web pages, graphics, colours, patterns, tools, fonts and website design, diagrams, layouts, methods, processes, functions and the software that are part of the Site (collectively the "Content"), are protected by copyright and by any other intellectual property right of Milor S.p.A. - and/or of the Administrator and other rights holders. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of the Administrator.

The Administrator has the exclusive right to authorise or prohibit direct or indirect, temporary or permanent reproduction in any way or form of the Site and its Content.

With regard to the use of the Site, the user is only authorised to view the Site and its Content. The user is also authorised to perform all other temporary acts of reproduction, devoid of economic significance, which is considered transient or incidental, integral and an essential part of viewing the content and all other web browsing operations that are carried out only for the legitimate use of the website and its Contents. Any reproduction, on any media, in whole or in part of the Site and its Content is forbidden.

Any reproduction must be, from time to time, authorised by Administrator or, if necessary, the authors of the individual works contained in the Site. Such reproductions shall be carried out for lawful purposes and in accordance with copyright and other intellectual property rights of the site manager and the authors of every single work contained in the Site. The authors of the single works published on the Website boast the right to claim the legitimacy of their work at any time, and to oppose to any alteration, editing or any other change of the same works, including any act that may cause prejudice to the works, and be detrimental for their image and reputation. The user agrees to respect the artists’ copyrights who have chosen to publish their works on the Site or have cooperated with the Site in the creation of new expressive and artistic works which are intended for publication, even not exclusively on the Site, or, similarly, that form an integral part thereof. The User is not, under any circumstance, authorised to use, in any manner or form, the Contents of the Site or any single work protected by copyright and all other rights of intellectual property. By way of example, the user cannot alter or, in any other way, modify the Contents and the protected works without the consent of the Administrator and, where necessary, of the individual authors of the works published on the Site.


The Site contains hypertext links (the "links") to other websites that have no connection with The Administrator does not control or monitor such Websites or their content. The Administrator will not be deemed liable for the contents of these websites and rules adopted by the latter, also with regards to your privacy and handling of your personal data while browsing through said sites. The user must, therefore, pay attention when connecting to these websites through the links on the Site and must carefully read their terms of use and privacy regulations. We, therefore, remind you that these General Conditions of Use and the Privacy Policy do not apply to websites managed by other subjects other than the Administrator. The Site provides links to other websites only to ease the Users' searches and navigation and to facilitate the hyperlink to other sites. Activation of links does not imply any recommendation or indication of the Administrator for accessing and browsing these Websites, nor any guarantee as to their content, services or goods provided or sold by them to Internet users.


Anyone interested in activating links to the Home page and to the other web pages of the Site, which are publicly accessible, is requested to contact the Administrator at the following to the Customer Care email address indicated on This contact is necessary to activate the request for consent to the hyperlink to The activation of links is granted by the Administrator to the applicant, free of charge and on a non-exclusive basis. The Administrator has the right to oppose the activation of direct links to its website in the event that the requesting party, who intends to activate the link on the Site, has adopted unfair or non-compliant commercial practices in the past or actions of unfair competition with the Administrator or when the Administrator points out that these behaviours may be adopted, in the future, or when the applicant has adopted, in the past or is afraid that it may adopt them in the future, actions discrediting the Operator, its website or your services. In any case, it is forbidden to activate deep hypertext links (such as deep frames or deep links) to the Site or the unauthorised use of meta-tags, without the Administrator's consent.


The Administrator has made all efforts to prevent the publication of contents describing or representing situations of physical or psychological violence on its web site or which, according to the sensitivity of the users of the Site, might be considered a violation of civil beliefs, human rights and dignity of people, in all forms and expressions. In any case, the Administrator does not guarantee that its website contents are appropriate or lawful in countries other than Italy. However, if these contents are deemed unlawful or illegal in some of these countries, we ask you to refrain from accessing our website and if you choose, in any case, to access them, we inform you that the use of the services provided by will be the sole and personal responsibility of the user.

The Administrator has also taken all precautions to ensure its users that the Site Contents are accurate and do not contain any incorrect or out of date information in relation to their publication date and even later, if possible. In any case, the Administrator does not assume any responsibility towards users regarding the accuracy or completeness of the content published on its Site, with the exception of its liability for willful misconduct and gross negligence and except as otherwise required by law. Furthermore, the Administrator cannot guarantee to its Users that the Site will operate continuously, without interruption, and without errors or malfunctions due to an Internet connection. For any problem encountered while using our website, contact us at the following Customer Care email address indicated on An operator will be available to provide assistance and to help restore the functionality of access to the website, whenever possible. Similarly, we suggest you contact your Internet service provider or check that all web-based devices and access to web contents are correctly activated, including your Internet browser. Although the Administrator will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and web content may not allow the Site to operate without any suspensions, interruptions, or discontinuity due to the need to update the website. The Administrator has adopted technical and organisational measures to safeguard the security of its services on the Site, the integrity of traffic data, and electronic communications in prohibited forms of use or knowledge, and to avoid risks of dispersion, destruction, and loss of data and confidential information or otherwise regarding users on the Site, or unauthorised access, or not in accordance with the law to the data and information itself.


The Administrator has adopted its own commercial policy; its mission is to sell products through its services and its website solely to the "final consumer", meaning by this term a natural person who acts, on the Site, for purposes unrelated to his own commercial, entrepreneurial or professional activity. If the user is not a final consumer, please do not use our services to purchase products on the Site. The Administrator will, otherwise, have the right not to take into consideration purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the Conditions of Sale and these Terms of Use.